Ace Computer Support IT Contract Client Testimonials

There are many reasons why SMEs in the Shropshire, Staffordshire and the West Midlands areas trust Ace Computer Support with their support contracts.

Our experienced team respond rapidly to any problems that may occur and make sure that any down-time is kept to an absolute minimum.

Ace Computer Support customers benefit from:

• Help desk support with unlimited access
• Free of charge email, telephone & remote access support
• Competitive, reduced call out rates when onsite visits are required
• Our unique, guaranteed four hour response time
• Free expert consultation and advice for all software, hardware and any other IT issues

But our testimonials speak for themselves; we pride ourselves in customer retention and referrals from satisfied customers.

Ace Computer Support IT Contract Client Testimonials

Just a few of these are listed below – but we do have lots more that can be viewed by clicking here.

Testimonial from Sue, at Turners Gates ltd:

“Excellent, friendly and reliable service. Always available to provide support. Advice is easy to understand and clearly given. Excellent communication and support network, thank you for all your help.”

Testimonial from S Hardy, at Adroit Utilities Ltd:

“Peter and his team always give 100% and ensure that any IT issues are dealt with effectively and my business can continue.”

Testimonial from Jon Phillips, at Hy-Ten Coseley:

“Great service with friendly and experienced support staff always helpful and patient when explaining things.”

Why not experience the difference today by calling 01902 375 304 for a free of charge initial site audit, which will be followed up with a no-obligation Ace IT support contract quotation based on your individual requirements.

You can also follow us on Facebook and Twitter @AceComputerSup to keep in touch with the latest computer news.

How safe is your company’s data?

Following the news of a data breach by Thomson holidays, where personal details of 458 passengers were shared - including home addresses information, telephone numbers and flight dates - it is clear that taking your company’s data protection systems seriously is very important indeed.

After all, if large organisations can make mistakes, smaller businesses and SMEs that do not have fail-safe systems in place could find themselves in the same predicament.

An email that was seen by the BBC showed that the personal details of travellers across the country were shared on 15th August.

Although Thomson has apologised for its "genuine error", they have told customers that they will not be receiving any compensation.

Thomson stated:

"We are aware of an email that was sent in error, which shared a small number of customers' information. The error was identified very quickly and the email was recalled, which was successful in a significant number of cases.

"We would like to apologise to our customers involved and reassure them that we take data security very seriously. We are urgently investigating the matter to ensure this situation will not be repeated."

ACE Computer Support for businesses

At ACE Computer Support, we specialise in helping businesses in the West Midlands, Shropshire and Staffordshire areas make sure that systems are in place to help prevent errors that could ultimately end up with breach of confidential client data.

If you would like a free of charge on-site appraisal, call us today on 01902 375 304 orclick here to make an enquiry online. 

You can also follow us on Facebook and Twitter @AceComputerSup to keep in touch with the latest computer news.

Broken Laptop, PC or Mac? We can help!

There is nothing more frustrating than when your computer doesn’t work – these days, companies and individuals rely on their PCs, Macs and laptops daily to conduct business, shop online, interact on social media and much more!

But don’t worry because help is at hand in your local area!

If you need competitive and speedy computer & laptop repair in Wolverhampton, Telford & Bridgnorth, help is at hand from the professionals!

Ace Computer Support will fix your faulty PC, Mac or laptop – any problems, from broken hard drives and motherboards to smashed computer screens, faulty keyboards or no power, can be dealt with quickly and efficiently.

Based in Albrighton, near Wolverhampton, our team of skilled engineers are experienced in fixing computers for home and business users in Shropshire, Staffordshire and the West Midlands.

Be confident that whatever problems you are facing with your computer, Ace Computer Support can put it right – we are able to troubleshoot and replace any faulty components and get you back on your computer in no time at all!

Contact us by clicking here or calling 01902 375 304 if you need help – you can also follow us on Facebook and Twitter @AceComputerSup to keep in touch with the latest computer news.

Google announces controversially named parent company Alphabet

Internet giant Google has announced its new holding company called Alphabet, with the company taking abc.xyz URL, but rather surprisingly, not the associated Twitter handles.

Google will form the main part of the company, but Alphabet will also include a number of other initiatives led by Larry Page and Sergey Brin, who are the company's founders. Google shareholders will now become shareholders of Alphabet Inc. but the company will trade on Nasdaq under the old ticker symbols, GOOGL and GOOG.

Larry Page wrote in a blog post;

"Alphabet is mostly a collection of companies. The largest of which, of course, is Google. This newer Google is a bit slimmed down, with the companies that are pretty far afield of our main Internet products contained in Alphabet instead. What do we mean by far afield? Good examples are our health efforts: Life Sciences (that works on the glucose-sensing contact lens), and Calico (focused on longevity).”

Alphabet will be led by Page as CEO of Alphabet and Sundar Pichai will take over as CEO of Google. Pichai joined the corporation back in 2004 and has been involved in the development of Google projects and products including Gmail, Google Maps, Chrome and Chrome OS. He took over the role of Android head in March 2013 from Andy Rubin.

Page continued;

“Fundamentally, we believe this allows us more management scale, as we can run things independently that aren't very related. Alphabet is about businesses prospering through strong leaders and independence.

"In general, our model is to have a strong CEO who runs each business, with Sergey and me in service to them as needed. We will rigorously handle capital allocation and work to make sure each business is executing well. We'll also make sure we have a great CEO for each business, and we'll determine their compensation."

"Sergey and I are seriously in the business of starting new things. Alphabet will also include our X lab, which incubates new efforts like Wing, our drone delivery effort. We are also stoked about growing our investment arms, Ventures and Capital, as part of this new structure.

"We liked the name Alphabet because it means a collection of letters that represent language, one of humanity's most important innovations, and is the core of how we index with Google search!

"We also like that it means alpha-bet (Alpha is investment return above benchmark), which we strive for! I should add that we are not intending for this to be a big consumer brand with related products - the whole point is that Alphabet companies should have independence and develop their own brands."

However, the name Alphabet has caused quite a storm in the world of leasing, as BMW-owned leasing giant, Alphabet International, has announced a statement confirming that “the possibility of any trademark infringement is currently under review”.

We will keep you posted with all developments but in the meantime, if you would like any advice for your business regarding computer issues, or if you would like to arrange for a free site audit, call us on 01902 375304 or click here to contact us via our website!

Has your business got the right IT Support Contract?

For most businesses, having functioning, efficient computer systems is imperative to keeping operations running smoothly. When systems fail, even for a relatively short period of time, it can cause massive disruption and ultimately cost the business money.

Based in Albrighton, near Wolverhampton, Ace Computer Support offers a solution for SMEs who need a cost-effective IT support contract for their business; we cover Shropshire, Staffordshire and the West Midlands.

There are more than fifty businesses that already enjoy the benefits of our quality IT support; each contract is tailor-made to suit our clients’ requirements on a contract basis.

This means that customers have direct access to skilled engineers whenever they need it, saving them the worry and hassle of any potential computer issues.

ACE IT Support customers benefit from:

• Unlimited help desk assistance during business hours
• Free of charge email, remote access and telephone support
• Reduced rates for any onsite visits that may be required
• A 100% guaranteed four hour response time
• An initial free of charge consultation offering advice on all IT, hardware and software issues

Find out more about ACE Computer Support IT Contracts today

Initially, we offer a comprehensive and free of charge site audit of all network and IT equipment; we then provide you with a detailed recommendations report.

Due to the free initial site audit, this allows us to tailor-make each contract to suit our clients’ needs, meaning that we are always able to offer quick and responsive support if the need arises.

To find out more, or arrange for your free site audit, call us today on 01902 375304 or click here to contact us via our website!