Following the news of a data breach by Thomson holidays, where personal details of 458 passengers were shared - including home addresses information, telephone numbers and flight dates - it is clear that taking your company’s data protection systems seriously is very important indeed.
After all, if large organisations can make mistakes, smaller businesses and SMEs that do not have fail-safe systems in place could find themselves in the same predicament.
An email that was seen by the BBC showed that the personal details of travellers across the country were shared on 15th August.
Although Thomson has apologised for its "genuine error", they have told customers that they will not be receiving any compensation.
Thomson stated:
"We are aware of an email that was sent in error, which shared a small number of customers' information. The error was identified very quickly and the email was recalled, which was successful in a significant number of cases.
"We would like to apologise to our customers involved and reassure them that we take data security very seriously. We are urgently investigating the matter to ensure this situation will not be repeated."
ACE Computer Support for businesses
At ACE Computer Support, we specialise in helping businesses in the West Midlands, Shropshire and Staffordshire areas make sure that systems are in place to help prevent errors that could ultimately end up with breach of confidential client data.
If you would like a free of charge on-site appraisal, call us today on 01902 375 304 orclick here to make an enquiry online.
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